ae356 Safe and Responsible Gaming
ae356 believes that recreational gaming should always be controlled and enjoyable. Use our responsible gaming tools and enjoy a healthy experience.
For 21+ Only
All gaming services at ae356 are for adults aged 21 and above only. Age verification is mandatory at account registration. Minors are not permitted to create an account or play any games.
Online gaming is a recreational activity that can be enjoyable when kept under proper control. However, in some cases there is a risk of it becoming a habit. At ae356, we place the highest importance on every player's mental and financial wellbeing. That is why we provide a range of responsible gaming tools and resources to help you stay in control of your gaming experience.
Responsible gaming means you know when to stop, your budget is set, and gaming does not affect your personal or family life. ae356 always wants to ensure that gaming on our platform remains an enjoyable experience — not a source of stress or distress.
Recognise the Warning Signs
If you notice these signs in yourself, seek help
- Continuously placing bets to try to recover lost money
- Spending money on gaming beyond your budget
- Lying to family or friends about your gaming
- Being unable to stop gaming or failing to cut back
- Gaming disrupting your sleep, work, or studies
- Feeling restless or irritable when away from gaming
- Using money meant for daily expenses to gamble
- Seeing gaming as the only way to relieve stress
Our Responsible Gaming Tools
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. There is a short delay when increasing a limit so you have time to reconsider.
Time-Out Feature
Use the time-out option when you feel you need a break. You can take a temporary break from 24 hours up to 90 days. Your account is suspended during this period.
Self-Exclusion
If you feel you need a long break from gaming, choose self-exclusion. Options range from 6 months to a permanent break. Your account cannot be reactivated while self-exclusion is active.
Session Time Limit
Set a time limit for how long you play in one sitting. When the set time is reached, the system will automatically alert you and close the session if needed.
Gaming History
You can view your complete gaming and transaction history at any time. This helps you understand your own habits and make informed decisions.
24/7 Support
If you have any concerns about gaming, contact our Bengali-language live chat support. Our team is always here for you and will point you to the right resources when needed.
How to Use Limits and Controls
Setting a Deposit Limit
The minimum deposit at ae356 is ৳200. Set a daily, weekly, or monthly limit according to what you can afford. Reducing a limit takes effect immediately, but increasing it requires a 48-hour waiting period.
Loss Limit
You can set a maximum amount you are willing to lose within a given period. When this limit is reached, the system will automatically stop you from placing further bets.
Temporary Break (Cooling-Off Period)
Through the time-out feature you can temporarily pause gaming on your account for 1 day up to 90 days. Your balance remains secure during this time and you can withdraw funds if needed.
Long-Term Self-Exclusion
If you need a long break from gaming, choose self-exclusion. Options include 6 months, 1 year, or permanent. No promotional messages will be sent to you while an active self-exclusion is in place.
Account Access Restrictions
If a family member or someone you know is using your account without your permission, contact our support immediately. We will take the necessary steps.
Assess Yourself
Answer the questions below honestly. If you answer "Yes" to more than one, speak with our support team.
If the answer to any of the above questions is "Yes", contact our 24/7 live chat without delay or email us at: [email protected]
Core Principles of Responsible Gaming
See Gaming as Entertainment
Online gaming is not a way to earn income — it is a form of entertainment. When playing at ae356, always keep in mind that game outcomes depend entirely on chance. There is always a possibility of losing, so never keep playing in hopes of recovering money you have lost.
Set a Budget and Stick to It
Decide how much you will spend before you start playing. Treat that budget as an "entertainment expense" — the same way you would spend on a movie or a trip. Use the deposit limit at ae356 to avoid going beyond your set budget. The minimum deposit is ৳200 and the minimum withdrawal is ৳500.
Manage Your Time
Playing for long stretches without a break causes mental fatigue and reduces your ability to make sound decisions. Set a session time limit and take regular breaks. Spend time with family and friends.
No Gaming Under Stress
Avoid gaming when you are stressed, angry, frustrated, or sad. Playing in this state increases the likelihood of making risky decisions. Walking, exercising, or talking to someone close to you is more beneficial at such times.
No Gaming Under the Influence of Alcohol or Substances
Avoid gaming if you are under the influence of alcohol or any substance. Your judgement is impaired in this state, which increases the risk of significant losses.
Protecting Minors
ae356 is very strict about minors (under 18) accessing the gaming platform. We use effective age verification methods.
- Age verification is mandatory when opening an account.
- Proof of identity may be requested at any time if there is doubt.
- If there are minors in your household, use a PIN or password on your device.
- Do not share your ae356 account details with anyone.
- Let us know if you believe a young person is seeing gaming advertisements or offers.
If you suspect a minor has accessed your account, change your password immediately and contact our support.
Need Help? We Are Here for You
Contact our live chat or read our FAQ for any questions or assistance related to responsible gaming.